I thought I had ruined that relationship. I wasn’t sure if you were going to message me again. Let me know if there’s anything you’d like to change about the situation before we continue. I’ll be sure to keep you in the loop moving forward. I’m just glad we’re on the same page here. It’s very common to hear customer service roles use phrases like this to show that they’re actively trying to please the customer. If you’re happy to help them out, this phrase is great to use. It shows that you are appreciative that someone has reached out and contacted you about an issue they might be having. “Thank you for contacting me” is a great alternative you can use. The preferred synonyms are “thank you for contacting me,” “thanks for getting in touch,” and “thanks for reaching out.” These alternatives work well in both formal and informal situations, making them suitable in nearly any context you may need them for. This article will explore some alternatives you can use to replace the phrase. You could use it in emails, letters, text messages, or even in person. “Thank you for reaching out” is a good way to show that you’re grateful to receive someone’s message.
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